Terms & Conditions

Welcome to AusVape! These Terms and Conditions (“Terms”) govern your use of our website located at ausvapevault.com (“Website”) and the services we offer. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Definitions

“Company” refers to AusVape Vault.
“User” or “You” refers to the individual or entity accessing or using the Website.
“Service” refers to the products and services offered through the Website.

2. Use of the Website

Eligibility: By using our Website, you confirm that you are at least 18 years old or have parental consent.
Account: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Services

Product Information: We strive to ensure that the information about our products is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of the product descriptions, pricing, or availability.
Orders: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or suspected fraud.

4. Payment and Billing

Payment Methods: We accept various payment methods as detailed on our Website.
Billing: By placing an order, you authorize us to charge the payment method provided. All transactions are processed securely.

5. Shipping and Delivery

Shipping: We will make reasonable efforts to process and ship orders promptly. Shipping times may vary based on your location and other factors.
Delivery: Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

Returns & Refunds: If you experience an issue with your purchase or would like to request a return or refund, please contact our Customer Service team at [email protected] or through the contact form on our Website. Requests will be assessed in accordance with these Terms and applicable Australian consumer laws. Approved refunds will generally be returned to the original payment method.

Full details are set out in our Returns and Refunds Policy.

7. Intellectual Property

Ownership: All content on our Website, including text, images, and logos, is the property of AusVape Vault or its licensors. Unauthorised use of our intellectual property is prohibited.

8. User Conduct

Prohibited Activities: You agree not to engage in activities that are illegal, harmful, or disruptive to the Website or its users.
Content: You are responsible for any content you post or transmit through the Website and must ensure it does not violate any laws or third-party rights.

9. Limitation of Liability

Disclaimer: Our Website and its contents are provided on an “as is” basis. We disclaim all warranties, express or implied, to the fullest extent permitted by law.
Liability: We are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased.

10. Privacy

Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. Please review it to understand our practices.

11. Changes to Terms

Updates: We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website constitutes acceptance of the revised Terms.

12. Governing Law

Jurisdiction: These Terms are governed by and construed in accordance with the laws of, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in, Australia.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]

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